FAQ

Frequently asked questions about managing
a property

Have a question about property management or our services? Check out our FAQ!

  • Renting out my property
  • My customer area
  • Rent and charges
  • End of lease
  • Current management fees

    The rental management of your property entails compensation for the services provided to you. On average, fees for comprehensive management providers range from 7.5% including tax to 12% including tax, depending on the rental management service you have chosen. This may include: - Additional service providers - Rental fees - Insurance offers

  • Subscribe to a PNO

    The ALUR law of March 24, 2014, referring to Article 9-1 of the law of July 10, 1965, requires each owner - whether occupying or not - of a co-owned property to insure against the civil liability risks for which they are responsible in their capacity as co-owner. As soon as you are the owner of a co-owned property, whether the property is occupied or not, you must take out this Non-Occupying Owner insurance.

  • Rental vacancy

    Rental vacancy is the period between two rentals during which your property is not rented. This period has no set duration, but to ensure your rental management remains profitable, it must be as short as possible.

  • Climate and Resilience Law

    More information: https://www.ecologie.gouv.fr/loi-climat-resilience

  • Find my access codes

    Access codes are provided by your manager upon signing the management mandate. If you have not received them, please do not hesitate to request them.

  • Check if my tenant has paid their rent

    From the client area, instantly access your tenants' rent payment tracking. If you have any questions, don't hesitate to contact your manager. Our teams will be happy to help you.

  • Define the rent for my property

    A preliminary meeting is scheduled with a local property manager to assess your property in relation to the current real estate market. It is during this discussion that the rental and service charges are determined.

  • Late payment / non-payment

    Our management teams make every effort to monitor payments and take action in the event of non-payment.

  • Rent control / rental permits

    Rent control prohibits landlords from setting a rent higher than a maximum amount.

  • How do I give notice to my tenant?

    To give notice to your tenant, you must comply with certain conditions and a notice period. You can give notice in these three cases: - If you wish to repossess your property to live in it - If you wish to sell your property - If you have a legitimate and serious reason. This notice must be sent by registered mail with acknowledgment of receipt or by bailiff's writ. The notice period is 6 months for unfurnished accommodation, 3 months for furnished accommodation. In areas with high demand, the tenant benefits from a reduced notice period, but this does not apply to the landlord. If you give notice to sell, the tenant benefits from a right of first refusal. Please note that notice, regardless of the reason, can only be given at each end of the rental agreement: during the lease, it is impossible to give notice, regardless of your situation (job loss, illness, separation). In all cases, you, as the landlord, must send this notice letter stating the reason for the notice and the notice period.

  • Tenant's notice

    Article 12 of the Law of July 6, 1989, specifies that the tenant may terminate the rental agreement at any time, subject to the formal and time-limit conditions set out in Article 15. Notice must be given by one of the following methods: - Registered letter with acknowledgment of receipt - Bailiff's writ - Hand delivery against receipt or signature For unfurnished accommodation, the notice period is generally three months, but it may be reduced to one month in high-demand areas or for personal reasons (job transfer, job loss, allocation of social housing). For furnished accommodation, the notice period is one month, regardless of the reason. The notice period begins upon receipt of the notice. No notice is required in cases of proven unsanitary conditions (a bailiff's report is required).

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